Before you register at https://casushi-casino.com/payments/, take five minutes to read this guide — it could save you time and money.
Prerequisites
- A valid email address and phone number.
- Government-issued ID (passport, driver’s license) for KYC verification.
- Proof of address (utility bill or bank statement, dated within 3 months).
- A funded account with at least the minimum deposit (typically €10).
- Internet connection and a device with a modern browser (Casushi uses a mobile-optimized website; no app needed).
- Understanding of wagering requirements and game contribution percentages.
Creating Your Account
- Go to the casino homepage and click ‘Sign Up’.
- Fill in your personal details: full name, date of birth, address, email, phone.
- Choose a username and a strong password (mix of letters, numbers, symbols).
- Select your preferred currency and confirm you are over 18.
- Agree to the terms and conditions, then submit.
- Check your email for a verification link and click it to activate your account.
How Wagering Works
Wagering requirements determine how much you must bet before bonus funds become withdrawable. For example, a 35x wagering requirement on a bonus+deposit amount means you multiply the total by 35. If you deposit €50 and get a 100% bonus of €50, your wagering target is (€50+€50) × 35 = €3,500. However, not all games contribute equally. Slots usually count 100%, while table games may count only 20%.
To calculate effective wagering:
Effective Wagering = (Bonus + Deposit) × Wagering Requirement / Game Contribution %
For a €100 total with 35x requirement and playing slots (100% contribution), effective wagering = €3,500. If you play blackjack (20% contribution), you would need to wager €100 × 35 / 0.20 = €17,500. Always check game contribution rates in the bonus terms.
Licence & Player Protection
Casushi operates under a Curacao eGaming licence. This means the casino follows basic regulatory standards, but player disputes are handled through Curacao’s process. Note that winnings from Curacao-licensed casinos may be subject to local income tax in your country, unlike MGA-licensed ones. Always check your local tax laws. The casino uses SSL encryption to protect your data and offers responsible gambling tools like deposit limits and self-exclusion.
Payment Methods
| Method | Min Deposit | Max Withdrawal | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | 3–5 business days | None by casino |
| Skrill | €10 | €10,000 | 1–24 hours | None |
| Neteller | €10 | €10,000 | 1–24 hours | None |
| Bank Transfer | €20 | €10,000 | 3–7 business days | Possible bank fees |
| Cryptocurrency | €20 (€ equivalent) | €10,000 | 1–2 hours | None |
Note: Casushi withdrawal time varies by method. E-wallets are fastest. Always complete KYC before requesting a withdrawal to avoid delays.
Troubleshooting
- Withdrawal pending for over 24 hours: Check if all KYC documents are submitted. If not, upload them under ‘My Account’. Processing usually resumes after verification.
- Deposit not credited: Refresh the cashier page. If still missing, contact support with the transaction ID. For crypto, confirm the network and address.
- Bonus not activated: Ensure you opted in before depositing. Check the ‘Promotions’ tab and re-read terms.
- Game not loading: Clear browser cache and cookies. Disable ad-blockers. Try a different browser or device.
- Account locked: This may be due to multiple failed login attempts. Wait 15 minutes or reset password via email.
Insider Advice
If your withdrawal is delayed beyond the standard processing time, follow these steps:
- Check the withdrawal status in your account’s transaction history.
- Contact live chat (available 24/7) with your account ID and withdrawal reference.
- If no response within 24 hours, escalate to email support (support@casushi.com) and request a priority review.
- For delays exceeding 72 hours, file a complaint with the Curacao eGaming authority through their portal.
- Keep screenshots of all communications and transaction records.
FAQ
How long does a withdrawal take at this casino?
Processing times vary by method; e-wallets usually take 1–24 hours, cards 3–5 days, and bank transfers up to 7 business days.
What documents are needed for KYC?
You need a government-issued ID, proof of address (e.g., utility bill), and sometimes a photo of your payment method.
Can I cancel a withdrawal request?
Yes, withdrawals in pending status can be cancelled from the cashier. Once processed, it cannot be reversed.
Is there a maximum withdrawal limit?
Yes, typical limits are €5,000–€10,000 per transaction. Check the terms for your specific VIP level.
Do I have to pay taxes on my winnings?
Tax liability depends on your country of residence. Since the casino holds a Curacao licence, you may need to declare winnings locally.
What happens if I don’t meet wagering requirements before withdrawal?
The bonus and any winnings from it will be forfeited. Only your real money balance (if any) can be withdrawn.
Can I use multiple payment methods?
You can deposit with multiple methods, but withdrawals are usually sent back to the original deposit method where possible.
How do I change my password?
Go to ‘My Account’ > ‘Security’ > ‘Change Password’. You’ll need your current password and a new one.
Understanding these processes will help you enjoy a smooth experience at the casino. Always read the full terms and gamble responsibly.